They were friendly and professional. And our car was done way before they originally told us.
Great service. They do exactly what I ask to have done and don’t try to upsell anything to me that I don’t want
Staff was very professional and knowledgeable. Service was completed in a timely fashion with no issue. Thank you.
Max, Mark, Kevin, and the others in the service department are always very friendly and helpful to me. John Jackson is also always very friendly and helpful to me. John was especially helpful when I decided to purchase the Chevy Equinox when my lease was soon to end in January or early February 2023.
Always a pleasure going there and employees always willing to help and give advice on vehicle
Although they couldn't help me with the repair due to the part being discontinued, my experience was good. Max was a great communicator and I was only charged the diag fee.
Always friendly, efficient and informative! Left my car for scheduled maintenance and was promptly returned.
I transferred my car to Executive Chevrolet from another dealership and so far Max has done a great job communicating with me all issues on a daily basis.
Responsive, expert service. Accommodating, great customer care.Thats sll 5gr words I have to express my satisfaction.
The sales department with Obed and Cerra is a pleasure to deal with. The service department with Max is excellent
excellent dealership to get cars at, great service, the team is awesome, professional. I recommend anyone to get cars from that outstanding dealership.
good job and no pressure to do more work.
(Translated by Google) Great (Original) Excelente
Really friendly, knowledgeable, good personality willing to go the extra mile to help you out
Good people, great service. They are very knowledgeable and care about my vehicle. Vehicle was fixed on time.
John Jackson was great to work with and he made everything easy. Would highly recommend him
The costumer service is really great and helpful with all your questions and the service is really great
Communication has been great and time to get the job done has been on schedule.
I was very pleased with my service at Executive Chevrolet in Wallingford Everyone was very helpful and courteous The service was done in the expected time and I went on my way with a smile
Employees are great and service is great. Service was quick and everything that needed to get done got done.
Max was extremely patient and helpful. Great customer service skills.
Super easy. Made purchasing a car very easy and fast. I would highly recommend to all
Got great service, very honest friendly staff members. I leave east haven to get my service. I’m satisfied and will continue to patron this particular branch. The kinda genuine vibe you can pick up over the phone. And because of the vibe of the last visit, my service was free because of a that the staff took the time to research. This was a plus for the fact Chevy hadn’t announced they had a recall on this particular vehicle 2016 Chevy equinox. Thanks for fixing my nightmarish/anxiety/visual impaired/ rainy drives home without windshield wipers.
Work was done well and quickly. Front desk employee was professional courteous polite and helpful.
Excellent communications and customer service given by Kevin, Mark and Mike. Pleasant first time experience.
Each employee involved in servicing your vehicle handles each step as if they owned it. Excellent Customer Service received each visit.
They do their job n explain to you clearly n friendly. They do everything to please the customer happy
These guys are great! The service agent I worked with was awesome. He kept me in the loop with updates on my vehicle's servicing - it was a bigger service so they needed the vehicle all day. The agent helped me understand some of the additional items that were discovered. Normally, I'd say it was the service center trying to get more $$ out of me, but when the agent explained what could happen without addressing the issue, some things were already happening that I did not mention. And the tech... well the tech was nothing short of incredible! ...
Timely and efficient very knowledgeable staff
1st service visit for routine maintenance the stall was friendly courteous kept me informed and work was done professionally
I felt welcomed, was greeted upon entry and was fully informed about what what services I needed for my vehicle.
I needed a work truck and the salesman knows trucks ,not his first truck he sold
Helpful Kept me informed of everything that was going on also did it in a time in mannerly fashion
I like the service at executive Chevrolet because they give you good service, they treat you well and help you get a vehicle to your liking and your economic comforts, I recommend it
Service was done on time and below estimate Max was friendly and knowledgeable and answered all my question in a polite and respectful manner
Staff was courteous and helpful. Didn't have to wait to long for work to be done.
courteous staff good mechanics Timely turnarounds great communication
I had to get one of my fleet trucks in fast for a warranty repair. They got me in and fixed within a day. Great service, nice sense of urgency.
Mark is always courteous and professional. He lets me know what is urgent to be fixed and what can wait. I appreciate the honesty!
Great staff! Everyone was professional, kind and most of all NOT PUSHY! Salesman John Jackson was awesome!
Great service department! Extremely attentive to my needs from the Service Manager, the Service Writer and all the way to the Service Technician. I highly recommend Executive Chevrolet for all your GM service needs! 5 stars *****
Executive has been very professional and accommodating. Very personable staff there to help with all of your needs.
This is what customer service should be like everywhere. Every step of the way everyone was EXCEPTIONAL!!! From beginning to end. They were understanding and not belittling. They explained every step. I HATE car shopping. But, Jill, Cerra and Bill, made me feel like I was the family that you actually like to be around 🙂 After telling my adult daughter about this experience she summed it up PERFECTLY!!! They are the Chick Fil A of car dealerships. YES!!!!! Thank you
I brought my 2015 Silverado in for a bad lifter. Which also damaged the cam shaft. I dealt with Mark there the whole time, and he was nothing but helpful and updated me whenever he could as to how the work on my motor was going. He was very professional and I hope if anything happens to my truck again that he’s the one I deal with. The mechanic who worked on the truck did an awesome job and it’s running just like it was when I bought the truck. He did a clean job and I have no ...
This by far is the best Chevrolet service department that I have ever experienced! Service Advisor Max Pieper was extremely customer friendly and knowledgeable of his job. The service tech located the cause of a minor oil leak on my Colorado and explained in detail what the repair would entail. A special thanks to Kevin Galante for his personal attention during my visit!
The Service Representative was professional and helpful with my issue and kept me up to date with the process of my service work. My only complaint would be having to pay for a known issue with the 2019 Silverado "shift to park" message upon shutting my truck down.
Good service. Price was a little higher then quoted but all in all I had a good experience
I bought a 2021 suburban. The sales staff were friendly they gave me the best deal that I can get. when I bring the car in for service, they are professional, and that you pay attention to all my concerns.
Easy to schedule drop off and pick up no issues with service ready earlier than expected
Good communication on. Easy to work with
Text Appointment reminders are appreciated. The service I received was professional and courteous. I will return for future services.
Always fast, friendly, quality service
The service department provided excellent service. They answered or addressed all of my concerns regarding my vehicle.
Thank you for great experience and hospitality, Livio was exceptional and honest about things, didn’t oversell or undersell but kept things realistic. Thank you Liv we will be back for another vehicle soon.
I heard a lot of bad things about executive and was kind of nervous when they took over. So far the Wallingford branch still has that family feeling, and makes the customer feel valued. Please don’t lose that!
From start to finish this was the best experience I have ever had with a car dealership. Amanda was great responding to my initial online inquiry. If it wasn't for that interaction I don't think I would have even thought of Executive, I'm now sorry to say. Then getting paired up with Livio was fantastic. He is a genuine, likeable man who made the entire purchase easy. He knew what he was talking about and wasn't pushy. Not at all what people think of as a stereotypical car salesman. In fact nothing about Executive fits the ...
I purchased my 2015 Chevy vehicle from Executive back in 2017 as a certified pre-owned. Recently I had a major transmission failure that caused me a large expensive replacement. Unfortunately within days of receiving it, my engine also had a massive failure where I needed to replace lifters. I was shocked at the second failure and really couldn’t afford it and questioned GM itself. Executive stepped up big time and pushed for covering all costs by submitting directly to GM and I only had to pay a small deductible saving me thousands of dollars. On top of that; they provided me ...
their service and courtesy
Pleasant staff, reasonable time spent waiting for work on my car. Only issue was an email sent to me with 20 or 30 % off would not email nor would my phone take a screen shot so I was unable to use it.
Service is always top notch there...
Our experience with Executive Chevrolet was awesome from start to finish! Thank you! Everyone we dealt with was kind and helpful.
Great service, knowledgeable staff, fair pricing. I have always had quality service and my vehicle back on time
The service department were very helpful and answered all our questions we had. They took the time with us and we never felt rushed while we dropped off our vehicle or picked up.
Sales ppl were good Livio and John were very helpful. Bill in finance was very helpful and personable.
Executive dealership always pleasant. Answers any and all questions you may have. Very courteous as well. Good service
Service staff has been amazing every time I come in. You guys are doing good work! Thank you!
Needed an oil change. The price was a little high. However, the wait time wasn't too long and the sevice was great.
The staff did everything possible to make this dream become a reality. I am grateful for all of their efforts.
This dealership does a nice job with communicating with the customer before they do any work. Honest
Fast, professional, and very courteous service people behind the counter were amazing and extremely helpful
Max did a great job tending to our needs he should get a raise fast before you lose him
The service was performed on two recalls for my company car. It was set up through the service department and they performed all the work faster than expected and did a wonderful job and they were extremely helpful and informative.
Personel are all very professional and helpful. Work on my vehicle was completed in less time then expected. Needed a part that was not in stock which they ordered and had the next day.
honest good service had my beat interest in mind
Max is great to work with. Knowledgeable and professional. Gets me in and out as soon as possible.
Max Pieper at Executive Chevrolet was awesome. He messaged me personally several times and called promptly when the car was ready. It was great to have such a personal experience - a real person when you call, and knowledgable service personnel. He was also very honest about a damaged part and was helpful in getting the problem fixed quickly.
Always a pleasure to do business with people that always gives there best customers care and are very professional. The service department is always very accommodating and try to get you out the door as quickly as possible. I love how you can see a video when they inspect your car when you bring it in for a simple oil change!!!! Thank you guys at Executive Chevrolet of Wallingford 👍
great service and friendly staff
Very professional and always accommodating.
Max has been very helpful in addressing the issues with my Silverado. I greatly appreciate his professionalism.
Great service and quick! Will return for my next service. Dealership is clean and comfortable to wait in for your vehicle.
The sales experience was a non pressured, easy going process. The staff is knowledgeable and treats their customers with dignity and respect. They listen to you needs versus trying to sell you something you don't need or want. Another great experience at Executive Chevy! This is our third SUV in 3 years, soon to be 4th!
Great fast service. Max was a great help and very knowledgeable. He was very professional and will definitely be coming back because of him.
We got our first truck yesterday! We didn't really have a specific truck or dealer in mind. It was pure luck that we stopped at Executive Chevrolet and found Cerra. She was kind, professional, accommodating, found us exactly what we needed, and treated us like family throughout the whole process.
Good service and the service manager was very helpful, friendly and informative , definitely would recommend the dealership.
My return on the 2020 Lease was easy and no pressure sales approach was enough to have us release a 2023 Traverse again. Highly recommend Executive Chevy in Wallingford, CT! Livio and Obed are great to work with and we will be doing this again shortly when my daughters 2020 Traverse comes up for Lease return in a few months!
Knowledgeable and friendly. Mark was a great customer representative, pleasure to do business with. Highly recommend.
Friendly, fast, and clean service.
We have had service several times over the yrs & appreciate honest & reliable companies like Executive Chevrolet. Owning Cadillacs & finding a GMC dealer to help when needed is also stellar. Thx
I was able to make an accommodating appointment in a very reasonable timeframe. I was kept informed, received a reasonable estimate for a repair that was (understandably) not covered by warranty. The repair was completed in a timely manner and it was fixed properly. Thanks!
I would recommend this place to my friends and family. The staff was very friendly and knowledgeable. John, who took care of me, understood what I needed and what my budget was. Affordability was very important to me. I received a great car for an affordable price. Very happy with the purchase.