Customer Testimonials
customer service and overall attention to detail was top notch. Being a paralyzed vet and a business owner they were kind enough to allow me to use a desk for my laptop while i waited.
He was clear pleasant but at the end when my car was reading another gentleman checked me out and was very pleasant as well
Smooth It was easy to schedule and service was fast. Interactions and communication were positive
The issue recurred the day I picked it up. I messaged immediately. It is working again, though I'm nervous about whether it will STAY 'fixed'. But, more importantly, I have yet to be contacted to follow-up; but I've received SEVERAL requests to 'rate' the service.
Good Efficiency and profesional excellent working Faster and amazing validation of services Unbelievable and comfortable
Liked salesman, finance, & general manager. Wasn’t a fan of sales manager. Also liked Sarah
Excellent dealership, made the purchasing experience easy and fast... was worth the 2 hour drive to the dealer
Welcoming and kind, fast service. When I walked in I was greeted kindly. The service was fast and efficient. The waiting room is clean and welcoming.
Very professional employees and competent staff. They are willing to do whatever is best for me
I went there for an air-conditioning issue and it's still not resolved because they did not have the parts. I went there for a brake issue and it's still not resolved because they did not have the parts. I got my car detailed and it looks terrible and I paid $170 for that. I believe I got an oil change but I'm that's only from word-of-mouth. I have no proof otherwise. Mark was very helpful and kind. I have no issues with Mark. at the end of the day My Vehicle stayed there for two days basically ... Read More DealerRater - Jun 26, 2026
I was actually taken earlier than my appointment time. Mark was very courteous and attentive.
On time, quick service. Kept up to date on progress. Clean and comfortable waiting area.
I love my new Equinox. Shaun and his whole Team were great to work with. They were thorough, patient and knowledgeable of the product and the finance/lease options. Thank you to Brian and Amanda for all of their assistance!!
Very good service and support . Was kept informed of what was going on . Everyone was pleasant!
Good customer service. Text reminder for appointment and texts on Progress of vehicle throughout the service appt
Awesome and friendly. Great customer service I would recommend this dealership to friends And family
It was easy to schedule my appointment. The service was done on time. The technician explained the breakdown of services and potential upcoming services well.
Call to schedule an appointment, read the appointment to fit my time schedule with no issues, worked on my truck on time, very professional very happy thank you
The salesman Roz was fantastic through the entire process very pleased he had a great demeanor and still has checking up with a phone call to see how things are going
Max was great! Communicated very well and really exceeded all expectations in regard to timing. A complete pleasure!
Drove 1.5hrs to see a car after making an appt and the vehicle wasn't there. Bought the vehicle. Picked up the vehicle on tues. Was told plates would be overnighted once they arrived at dealer. They arrived Thurs to dealer. It's now Sunday evening and still no plates.
Excellent service/ information/ customer relationship building
Timely, efficient, professional service. We appreciated the video showing and proving the work. We were kindly directed to the waiting room, with directions to the restrooms, and correctly told how long to expect the work to take.
Excellent Max worked with me step by step he told me what I need and the cost to me
Everyone I worked with at Executive was really attentive and unassuming! They even used part of the waiting process to let us get lunch for our son. On top of all that, the car is fantastic!
We come from a long distance, so effective communication is crucial, and this dealership excelled in that regard. They were always thoroughly knowledgeable and satisfied with our needs.
Great service, friendly and polite. Comfortable environment They were informative and accommodating. Facility was very clean.
I bought my car there and have had it serviced there ever since. This dealer is excellent in every way.
Clear and fast communication, easy to work with Ben was a pleasure to work with
Easy drop off and pickup. Super clear communication. Very flexible to work with and plan around
Always great and prompt services Thank you Executive always come and solve your problems Keep It up
Always great treat and great service Thank you for all the services you provide tomorrow fleet
I like the dealership very much. The staff is very courteous and everything was done right the first time. My only complaint with my service this time was that it was a bit lengthy.
I had a great experience purchasing my truck, besides a longer than anticipated wait it still went great. Sam made my time there pleasant, he was courteous and kind.
Right on the money!! Did the job in record time! Max was right on top of things.
Mark got me in right away and out relatively quickly. Excellent service. Always great service from Mark.
Very easy to schedule service. Truck was performed on time. Max was extremely efficient and professional
Had appointment waited over 2 hours and they never set tire pressures or other normal oil change things just oil and filter
It was a experience. Max and all the other employees were professional, polite, and very knowledgeable. I had complete confidence and their ability to fix my car and I would use them again if I ever needed to.
Probably my best experience at a dealer. I was 30 minutes late because of traffic, they still worked on my car right away. I will be bringing my other car soon.
Simple, quick experience. All concerns with the vehicle were investigated and necessary parts for warranty items were ordered.
Low pressure, great sales team!
I had a unique situation. My car was in for a warranty repair that we then found out GM no longer made the part in the vehicle could not be fixed. The dealership worked with GM corporate and myself to get a deal done to get me out of that current car and into something else despite some of the difficulties and hurdles in my particular situation will definitely come back here again..
Total professionalism Marc was awesome very knowledgeable in and out I would definitely recommend Executive Chevy to friends and family
Always have a good experience but a day after my oil change my windshield washer light came on. My first thought was did all the other fluids get topped off
Great service and great workers! Easiest buyout process ever! Kellen made the process smooth and easy as can be!
Everything was great. Mark made the process very easy. Very happy with the service I received.
No Service time was quick. Ser. Vice time was quick everybody was nice Service time was very good everybody was nice
Everyone involved in the process was knowledgeable and made us feel comfortable. It was my son's first time buying a car and they made it a positive experience.
On time Very professional Excellent service Very impressed with Executive Cheverolet Wouldn't go anywhere else
They were very friendly, they went above an beyond on my behalf! Got the service covered and completed on time, Great Job!
I had an issue with my 4xe wrangler. I knew what the issues was. I jump started it and dropped it off, and they had it all set by noon the next day under warranty.
They performed work for which they billed my insurance company $20,000, and now my air conditioner isn't working—and the very same dealer that damaged it refuses to fix it.
Had to have my engine replaced in our brand new car. Even though it was very disappointing they have both been super helpful throughout the process. Shawn truly goes above and beyond to help customers and ensure they are satisfied.
This was a different and much more pleasant buying experience than I'd had at others dealerships in the past. The sales staff that I worked with (Brian and Kristen) were welcoming and sincere and were very transparent on prcing and the trade-in valuation process. As a result, the whole car buying experience was a lot more efficient than previous ones and I was left with a very positive impression of the dealership.
Excellent. Very accommodating in helping me get through my service needs. Provided me with a loaner car to get through the car being serviced.
Very welcoming,patient and understanding i would definitely send my friends and family to Roz Toney at executive Chevrolet in Wallingford
I had a great buying experience with Executive Chevrolet! From Sara answering my call and sending me multiple vehicles details, and really making the buying experience a breeze. Once Carlos was introduced the rest of the purchasing experience was SMOOTH. Carlos made us feel comfortable with our buying choice and made sure to answer our questions and deliver a truly professional buying experience. I would not hesitate to buy a vehicle from this dealership in the future, even if I had to travel from Long Island.
Process was smooth. Roz answered all of our questions.
bought my lease easy smooth process if i have to shop and buy a car again ill be coming to executive chevy
Fantastic dealership just purchased a traverse extremely satisfied. All of the staff were extremely professional! Thank you!
I trust Executive Chevrolet to handle the service requirements of my Malibu. The prices are fair, the diagnostic and maintenance videos are extremely helpful. The Service Writers always do a great job explaining what will be done and notifying me when they discover something and provide excellent recommendations.
Excellent service. Courteous I would recommend this dealership and service to anyone. Staff is very professional and make you like home.
Good service Good serviceGood serviceGood serviceGood service Good serviceGood serviceGood serviceGood service Good serviceGood service
Always a pleasure to deal with the service department. Please send more coupons in the mail!
I always expect excellent service and they never let me down. I recommend Executive to my friends.
Very smooth transaction no pressure, you get the chance to explore your options. Kellen super great guy with a great team
Very professional and knowledgeable Got an appointment timely and the service was completed in a timely manner.
It was efficient and thorough as always. Max pointed out I could use my GM points towards the service invoice
Was clean location service person was friendly and the wait wasn’t too much! Happy with my experience
Everyone was extremely nice and professional. They closed at 5pm. They didn't get finished with me until around 8:30pm. I felt really bad but Carlos kept assuring us that it was okay. He even wanted to go over all the features of the truck after the deal was completed
The dealership felt very trustworthy, it was clean, organized, and staff was professional. It was my first time there, but I was treated like a long time regular. I feel like Mark went out of his way to make sure I was satisfied.
The whole buying process was straightforward, and they understood my needs, and made it happen around my price range.
Worked with me to find tires I wanted. Helped with recommended services for vehicle of my miles. Overall great experience with executive Chevy and Mark
Dropped car off for oil change. Picked it up when it was done. Maintenance schedule planned out
Helpful and easy to work with. Very prompt and Max is very informative. Would recommend.
Great service, fairly priced, super fast and professional. Whole staff deserves raises and bonuses.
Excellent Service Writer, accommodating work space, helpful suggestions on tire alternatives. Overall recommend.
Exceptional communication and service. Fairly priced and extremely easy to work with. They don’t sell you anything that you don’t need in the service department. Very friendly when you walk in as well.
Great customer service. Keeps you informed. Fair prices All of the employees I've dealt with have been very professional
Mark in service was excellent and went above and beyond. I bought a truck and within a couple days it needed a new torque converter,transmission parts and signal lights that weren't working. Even even though it was a bad situation, he went above and beyond.
Nice clean operation. I was very impressed. I felt very comfortable with My Truck being serviced there
Since 01/2026 been calling recall air bag always an excuse finally on may 2026 they fixed the problem
Amazing and very professional helped me save money and the service was great
We had an excellent car buying experience because of Carlos and will be customers for a long time because of him.
Mark and all other employees are very friendly and professional. Never had a bad experience with the dealership. Dealership as a whole is amazing!
Max remembers me when I need to schedule service, keeps me informed as my car is being worked on, and always makes sure im happy with the service that his team completed.
Kellen was very helpful. Fair purchase and trade in price. My only complaint is that EV should of been completely charged on pickup. If needed will go to executive again. As a footnote this survey platform is horrible.
From the phone call to schedule service to check everything was handled professionally and communication was excellent.
ThI’m s is our second Executive Chevrolet purchase - both EVs. Both transactions were smooth and easy. They also are pros with the CHEAPR rebates. I came in looking for another vehicle which had been sold, but we had a new deal together in no time; one that was better for us than what I came in for. Thanks!
Executive Chevrolet took great care of me. They made my dream truck reality. I cnat thank them enough.
This is our 2nd car from Executive. Carlos and team did a great job helping us find the right vehicle and deal for us.
My experience at executive Chevrolet was excellent my salesman. Carlos was more than helpful with any questions I had or concerns he was not at all pushy or I did not seem rushed in anyway. I was wanting satisfied with the service And price and would recommend executive Chevrolet and Carlos 100%